FREQUENTLY ASK QUESTIONS

Here is the list of Frequently Asked Questions about shipping and freight as asked by customers

If YOU have any specific doubts or questions, pls search for it in the search box in the side bar.. If you don’t find the answers there, then please feel free to post your question in the question form in the side bar..

How much does it cost if I want to transport to my country?

Firstly, it depends on the mode of transportation you choose. Usually cost 3 to 5 days by air is more expensive than by ocean, which may spend for as long as a month. Secondly, we need you to provide detailed information about your shipment to calculate standard price.

2

Could you recommend the most cost-efficient mode of transportation?

According to our experience, we’d like to give suggestions as follows: If the stuff you bought is in large scale and time is out of your consideration, sea freight will be your best choice.

2But if your clock is ticking, we recommend you the thorough air transportation which may cost much more. Just contact us to discuss your specific logistics needs.

What payment methods should I choose?

Contact us for more information about your preferred payment method

What will you do next for customer services once I paid the cost?

ou will be informed at all time about your shipment status with up to date pre-alert, flight schedule, transit status and all other relative information.

2You will always be informed about your shipments before they arrive so that you can make any necessary customs preparations with your broker to expedite clearance.

Difference between Vessel agent and Carrier agent

In the most simplest of terms, a Carrier (also known as a shipping line) is an entity who undertakes to perform, directly or indirectly the carriage of cargo by sea, rail, road, air, inland waterway or a combination of these modes, normally under a contract of carriage..

2The Carrier Agent will be the one that handles all the commercial activities of the shipping line such as booking, issuance of their own bill of lading etc whereas the Vessel Agent’s core function is to handle the operation of the vessel..

Why is it important to check the Vessel Sailing Date..??

For both these types of payments a proof of shipment is essential.. This is mostly accomplished by the issuance of a Bill of Lading which should reflect the sailing date of the vessel..In an L/C situation, the negotiating bank will not accept a bill of lading without a proper sailing date of the vessel reflected on the body..

How do I verify if my goods were actually shipped..??

One of the readers Eliash asked some questions on how to verify if the goods were actually shipped and the safeguards thereof..
To be brutally honest, if you don’t trust the shipper, you don’t have any guarantee and it is upto the buyer to take appropriate measures to safeguard against shipping and freight fraud..

2T If you still want to check further, you can track the container or bill of lading on the shipping line’s tracking system where if you give the bill of lading or container number, it will bring up the details of where the container/vessel is currently located..

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